Shipping & Delivery
Below you will find information about where Rilomaro ships, expected delivery timelines, and what to do if your order does not arrive as planned.
Where We Ship
Rilomaro currently delivers to customers in the United States and Europe. Specific country-level eligibility is confirmed at checkout based on your delivery address.
Shipping Times
Your total wait time is made up of two stages:
- Order processing: 1–3 business days before your parcel is handed to a carrier.
- Transit time: 7–12 business days after dispatch.
These are estimated ranges. Actual delivery may vary depending on your location, carrier schedules, and unforeseen circumstances.
Lost, Damaged, or Delayed Packages
If your order has not arrived within the estimated window above, or if the item appears damaged or incorrect upon receipt, please contact us with your order number, a description of the issue, and photographs of the item and packaging where relevant. We will review your case and advise on next steps.
Contact Us
For any shipping questions or order issues, reach us at bardhi@rilomaro.shop. We typically respond within 1–2 business days.
Company Information
Rilomaro
Operated by ISSY TECHNICAL SERVICES LTD
19 Cliff Walk, London, England, E16 4HL
United Kingdom
bardhi@rilomaro.shop